Who we are
Notes
Short pieces in plain words about the things our clients ask us: what a form means, what a license costs, what to do first. No news, no jargon, nothing to sell.
What my lawn taught me about IT
The mowing anyone can do. Knowing what is happening to the lawn, and what to do about it, is the rare part.
The form your insurer sent, question by question
Every fall the same envelope arrives, and it is never addressed to the person who can answer it.
What a Microsoft license costs, and why it is its own line
Most IT invoices bury the Microsoft licenses inside a bundle, so nobody can tell what the provider charges and what Microsoft charges.
Moving offices without losing a day
The worst office move we ever saw was planned perfectly, except for one thing: the internet at the new building was ordered the week of the move, and it arrived three weeks later.
Microsoft 365 for Florida local government: who qualifies, and what changes
Microsoft runs a separate version of Microsoft 365 for the public sector.
HIPAA does not require encryption. Encrypt anyway.
The Security Rule calls encryption addressable, not required. Here is what that word means, and why an encrypted laptop never becomes a reportable breach.
Nine signs an email is a phish
In 2020 I ran a phishing attack on camera, from the attacker's chair and then from the victim's, to show how little it takes to give away a password.
Stop emailing large files
The email bounced, or worse, it did not bounce and never arrived.
Microsoft Surface for business, or the one at the store
Two versions of the same computer, and why the difference matters.
When a Microsoft Surface breaks
What the warranty covers, and the deadline most people miss.
What a phishing test looks like
The emails a good test sends, and what happens when someone clicks.
GDPR and Law 25 do not require your data to leave the US
Usually your data can stay where it is. Here is what the two laws actually ask.
Let's talk
Thirty minutes with a real person.
Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.
Reach out, any way you like. A real person takes it from there.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.