Security training for your people
Short, regular, and real. Your people learn to spot a scam before it costs you anything, without sitting through an hour of video.
Cyber security awareness training in Orlando, Tampa, St. Petersburg, and Miami.
How it works
Most attacks start with a person, not a computer: an email that looks like it came from the boss, a text asking for a gift card, a login page that is not what it claims. The protection for that is a team that has seen it before.
- Short courses, about five minutes each. One a quarter, interactive, not an hour of video. Each is built around something that actually happens: the urgent call that sounds exactly like the CEO, the email from a colleague that reads exactly right, the video call where nobody on it is real, the lookalike login page. You answer the scenario rather than sit through a lecture, and the topics keep up with what attackers do now: deepfakes, cloned voices, and phishing written by AI.
- Practice phishing, unannounced. We send the kind of email an attacker would send, at random, so nobody can warn the office. Anyone who clicks gets a short lesson on the spot, not a lecture, and a little more practice. Nobody is shamed.
- A Report button, right in Outlook. One click on anything that looks off. Reporting a practice email counts in your favor; reporting a real one moves it out of your inbox and in front of the people who watch for it.
- Nothing for you to run. People are added from Microsoft 365 automatically, new hires on their first day. Lessons arrive in the inbox, reminders go out by themselves, and nobody at your office schedules anything or chases anyone.
- Plain reporting, the kind insurers ask for. A monthly report of who is trained and who clicked, and a certificate for each person who finishes a course. When a cyber insurance application or an audit asks for proof of training, it is already there.
- Workshops and guides when you want them: a lunch-and-learn for the office, a one-page guide for new hires.
What it looks like from a desk
Once a quarter a course arrives in the inbox, with a due date and a reminder. It takes about five minutes and looks like the real thing: a call, an email, a video meeting, a login page. In between, a practice email arrives with no warning. The person who clicks sees a short lesson right away, and that is the end of it. Once a month, you see the whole picture on one page.
Drawn for this page. The real courses and practice emails change all the time, which is rather the point.
What it costs
It is part of every Concierge IT plan. There is nothing to buy and nothing to schedule. It is simply on.
Also under Security: Compliance Cyber insurance Email security Encrypted email
Questions people ask
Plain answers.
How long does security training take?
About five minutes per course, one course a quarter, and the occasional practice email in between. Nobody sits through an hour of video.
What happens when someone clicks a practice phishing email?
Nothing bad. They get a short lesson and a little more practice. Nobody is shamed, and nobody is reported to the boss.
Does our insurer accept this training?
Yes. The monthly report shows who is trained and who is not, and each person has a certificate, which is exactly what a cyber insurance application asks for.
How is this different from the security training built into Microsoft 365?
Microsoft 365 filters mail well, and that is in every plan too. Ongoing training and practice phishing are a separate thing: Microsoft's own attack simulations sit in a higher license and need someone to design and run them. This program runs by itself, every month, for everyone, and the report writes itself.
What about new hires?
Anyone added to Microsoft 365 is enrolled on day one and starts with the foundations course, so the newest person in the office is not the easiest target.
Is security training extra?
No. Security training is part of every Concierge IT plan. There is nothing to buy and nothing to schedule.
Let's talk
Thirty minutes with a real person.
Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.
Reach out, any way you like. A real person takes it from there.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.