Notes

The word is borrowed on purpose.

The mowing anyone can do. Knowing what is happening to the lawn, and what to do about it, is the rare part.

The registration, the one rule about what it is for, and what to do once you're approved.

Every fall the same envelope arrives, and it is never addressed to the person who can answer it.

Microsoft runs a separate version of Microsoft 365 for the public sector.

The Security Rule calls encryption addressable, not required. Here is what that word means, and why an encrypted laptop never becomes a reportable breach.

In 2020 I ran a phishing attack on camera, from the attacker's chair and then from the victim's, to show how little it takes to give away a password.

The email bounced, or worse, it did not bounce and never arrived.

Two versions of the same computer, and why the difference matters.

What the warranty covers, and the deadline most people miss.

The emails a good test sends, and what happens when someone clicks.

Usually your data can stay where it is. Here is what the two laws actually ask.

Most IT invoices bury the Microsoft licenses inside a bundle, so nobody can tell what the provider charges and what Microsoft charges.

The worst office move we ever saw was planned perfectly, except for one thing: the internet at the new building was ordered the week of the move, and it arrived three weeks later.