IT support and cybersecurity services in Lakeland, served from Winter Haven.
Lakeland businesses get the same people every time, from the home office about twenty minutes east. No Lakeland office, no pretending there is one, and a person at your desk when the problem needs one.
Concierge IT in Lakeland: managed IT and IT support, from Winter Haven.
Served from the Winter Haven office, 199 Avenue B NW, Winter Haven, Florida 33881 · The Winter Haven page · Pick a time
From here we go to South Lakeland, Highland City, Mulberry, Auburndale, Polk City, and the rest of Polk County.
Twenty minutes east, and no pretending
We do not have an office in Lakeland. Our home office is in downtown Winter Haven, on the same block since 1996, and Lakeland clients are served from there. That is about twenty minutes along Highway 92, which is less time than most of our Lakeland clients spend getting across town at five o'clock. Some IT companies rent a mailbox on South Florida Avenue and call it a Lakeland office. We would rather say where we are and drive.
What a Lakeland business gets is the same thing a Winter Haven one gets: a Concierge Lead who knows your company, two specialists who know your setup, and the whole company behind them. When a printer in Highland City needs a person, or a new office in South Lakeland needs its network built, a person comes, usually the one you already know.
The Lakeland businesses we know
Lakeland is bigger than Winter Haven and busier, and its businesses are the ones we were built for. The medical and dental practices along Lakeland Hills Boulevard and around the hospital. The law offices downtown and along the avenues south of it. The CPA firms that go quiet every April. The financial advisers and insurance agencies in the office parks off Harden Boulevard. The logistics and distribution operations that make Lakeland a crossroads, with people on a warehouse floor who need a phone and a tablet more than a desk. We work with all of them, and the rules each one answers to are in the plan, not an upgrade.
Security, the Lakeland version
A Lakeland practice is a target for the same reasons a Tampa one is: patient records, client files, money moving. Every plan we sell includes the watching, by people, around the clock, over sign-ins, mail and machines; mail checked before it is opened; every computer protected and managed; sign-ins that need more than a password; and a backup kept apart and tested. If your insurer's renewal form arrived with questions nobody could answer, that is a thirty-minute conversation, and the answers will be true.
Your Lakeland team
The people named below cover Lakeland and the rest of Polk County from Winter Haven. Chris Bridges and Javier Pereira lead; Jonathan Jones handles the moves and everything Microsoft 365; Chris Munoz is the one who drives over. They are the same people the next time, and the time after that.
What we do in Lakeland
Everything your company needs, from one team.
Who you will meet
The same people every time.
You will talk with Pedro, Bill, or Leah, whoever is available first. The whole company is behind them.
Chris Bridges
Concierge Lead
I keep your business running so you never have to think about technology.
Javier Pereira
Concierge Lead
I take on the projects and the stubborn problems, and explain them in plain English.
Jonathan Jones
Concierge Specialist
I handle the big moves: migrations, mergers, new devices, and everything Microsoft 365.
Chris Munoz
Service Engineer, on site
I set up new machines, sort out the network, and come on site when it needs a person.
Your Lakeland team. After the first call, this is who you will know by name: Chris Bridges and Javier Pereira as your Concierge Leads, with Jonathan Jones and Chris Munoz, the people who know your setup. The whole company is behind them.
The businesses we know
Practices and firms, in Lakeland and beyond.
What it costs
List prices, on the site.
Out and about
Out and about in Lakeland.
Questions people ask
Plain answers.
Do you have an office in Lakeland?
No. Lakeland is served from our home office in downtown Winter Haven, about twenty minutes east. We say so because an IT company that pretends to be somewhere is not one you want holding your passwords.
How quickly can someone be on site in Lakeland?
Most problems are fixed remotely, while you watch. When a person is needed, one drives from Winter Haven, and for a planned job, a new office or a move, on the day you set.
Which parts of Lakeland do you cover?
All of it: downtown, South Lakeland, Lakeland Highlands, Highland City, and out to Mulberry, Auburndale and Polk City. The whole of Polk County, in fact.
What does IT support cost for a Lakeland business?
The same as everywhere we work: Concierge IT for Business is $125 per person, per month, with security in every plan and Microsoft licenses billed as their own lines. The prices are on the pricing page.
Who will we actually deal with?
The team on this page: a Concierge Lead who knows your company and specialists who know your setup, with the whole company behind them. Not a queue.
Let's talk
Thirty minutes with a real person.
Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.
Reach out, any way you like. A real person takes it from there.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.