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Winter Haven

Cybersecurity in Winter Haven and Polk County

Polk County businesses ask us for security more than for anything else, and it comes with every plan rather than as an upgrade: people watching your sign-ins, mail and machines around the clock, from the home office in Winter Haven.

Why Polk County asks about security first

The businesses around Winter Haven are the ones criminals like: a citrus operation that wires money to growers, a trucking company with payroll on a Friday, a dental practice with records worth more than credit cards, a church with a generous congregation, a small agency with data the state cares about. None of them has a security team, and most found out about the risk from a neighbor who paid a ransom. That is why security is in every plan here and not an item on a menu.

What the watching means

A security operations center, which is people and not only software, watches every sign-in, every message and every device event for every Winter Haven client, all day and all night. When something is wrong, the computer is cut off from the network, the account is locked, and your Concierge Team has the record in the morning, a few rooms from the people who did the cutting off. We are SOC 2 compliant ourselves, which means someone audits the people doing the watching.

In every Winter Haven plan

Mail screened before anyone opens it, with impersonation of your owner or your bank stopped at the door. Every computer protected by security that we manage and update, not install and forget. Sign-ins checked against the device and the place, so a password bought online is not enough. Short, regular training with practice phishing for your people. A backup that lives apart from your systems, is tested, and winds back to any hour, so a mistake or an attack is an hour lost rather than a week.

When a rule applies

A practice under HIPAA, a CPA firm under the FTC Safeguards Rule, a county contractor under CJIS or anyone whose insurer sends a questionnaire needs records kept, sensitive files controlled and an audit trail. That is Security + Compliance, on the compliance page for Winter Haven.

Questions people ask

Plain answers.

Is security really included, or is that marketing?

Included. Everything on this page is in Concierge IT for Business at $125 per person, per month. The only security add-on is Security + Compliance, and it exists for rules, not for protection.

What happens at two in the morning?

The security operations center isolates the computer or locks the account within minutes. Your Winter Haven team reads what happened first thing and tells you in plain words.

We are a small office in Bartow. Does any of this scale down?

It is priced per person, so a five-person office pays for five and gets the same watching as a fifty-person one.

How do we reach you if something looks wrong right now?

863-594-1141, hello@protectedtrust.com, the client sign-in, or pick a time if we have not met. A real person takes it from there.

Let's talk

Thirty minutes with a real person.

Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.

Pick a time   863-594-1141

Or write, and Leah reads it.

Reach out, any way you like. A real person takes it from there.

Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.

hello@protectedtrust.com