Leah Long-Hawxwell
I make sure you are heard, and I find the right person when something is stuck.
Director of Client Experience · here since 2013
Leah Long-Hawxwell makes sure every client is heard, not just reacted to. Since 2013 that has meant checking in, finding the right person when something is stuck, and sending the handwritten notes that clients write back to thank her for. "Tech is confusing. I am a non-technical person working in a technical career," she says, so nobody is made to feel stupid for asking a question. Saturdays find her cheering on her daughter at volleyball games. Ask about conch chowder in Islamorada, or dancing on a cruise ship in Alaska.
From the team
"When something needs to get done, she'll do whatever it takes to get it across the finish line, and she'll keep everyone smiling along the way." (Bill Sands)
"Leah fills the gap. She is the glue, the feeling that makes it right. She loves the details, and truly cares." (Ingram Leedy)
Thirty minutes with Leah, video or phone, your choice. No slides, no pitch.
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