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Miami

Managed IT services in Miami

What managed IT looks like for a Brickell firm: the rules you answer to, the plan that meets them, and the people who run it.

The rules come first

Most firms around Brickell and downtown Miami answer to somebody: the Florida Bar's confidentiality duties, GLBA and the FTC Safeguards Rule for anyone touching finance, PCI-DSS for anyone taking cards, HIPAA for the practices, and Florida's own FIPA for everyone with a client list. Managed IT for a Miami firm starts there, because a plan that cannot produce evidence for your auditor, your carrier, or your biggest client is not managed, only maintained.

The plan that meets them

Concierge IT for Business is one price per person, per month, and the protection is inside it rather than sold on top: a security operations center on watch day and night, mail screened before it is opened, every device protected and managed, sign-ins that need more than a password, short training for your people, and a backup kept apart and tested. Security + Compliance adds the written policies, the controls, and the evidence a regulated firm is asked for. We are SOC 2 compliant ourselves, which is the question your clients' security questionnaires will ask about us.

The people who run it

A Concierge Lead who knows your firm, two Concierge Specialists who know it as well, and the whole company behind them. The same names every time, which matters more in a Miami firm where the managing partner's assistant is the one who calls. Day-to-day changes, a new associate, a departure, a new phone, are part of the plan. An office build-out, a move within Brickell, or a migration is a project, scoped and priced in writing before it begins. Microsoft licenses are billed on their own lines at Microsoft's prices.

Moving a Miami firm over

It begins with thirty minutes with Pedro, Bill, or Leah. If we fit, we look at what you have with your current provider still in place, and nothing changes until the plan and the price are in writing. The first month is ours to get right: protection on every device, every person introduced to their team by name, the handover from the old provider done by us. If we do not fit, you hear who else to call.

Where we are

1111 Brickell Avenue, tenth floor, by appointment, and wherever your firm is: Brickell and downtown, Coral Gables, Doral, Miami Beach, and Broward up to Fort Lauderdale. The lineup and every price are on the pricing page; the people are on the team page, by name, with the year each joined.

Questions people ask

Plain answers.

Can you produce what our auditor or carrier asks for?

Yes. Security + Compliance exists for that: the policies, the controls, and the evidence, kept current rather than assembled the week before the audit.

Are Microsoft licenses in the $125?

No. They are billed as their own lines at Microsoft's prices, in your own tenant, and they go with you if you ever leave.

Do you work with a Miami firm that already has an IT person?

Yes. They stay the person the firm calls, with a team behind them: co-managed IT.

How long is the agreement?

One year, or two and more at the Preferred Rate, our best, held for the term, with sixty days' notice at renewal.

Let's talk

Thirty minutes with a real person.

Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.

Pick a time   863-594-1141

Or write, and Leah reads it.

Reach out, any way you like. A real person takes it from there.

Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.

hello@protectedtrust.com