Co-managed IT in Tampa, for companies with an IT lead

The arrangement

A Tampa company with one person running IT has a person who knows every quirk of the building and every habit of the staff. What that person cannot have is a second shift, a security operations center, a bench of engineers for the project that comes once every three years, or a week off without a phone. Co-managed IT is the plain arrangement: they keep the parts of the job they want, we take the parts that are hard to carry alone, and both names are on your team page.

Dividing the work in Tampa

What stays with your IT lead: the vision and the budget; the vendors they trust; first response, if they want it; and the credit when the office runs smoothly. What comes to us: the security operations center watching sign-ins, mail and devices through the night; the backups, tested and able to roll back to any hour; device management and updates; projects such as a new office in Brandon or a tenant migration; escalation to engineers when a problem is over anyone's head; after-hours, weekend and vacation coverage; the documentation; and Microsoft, licensing included. A spare laptop and a spare firewall wait on our shelf for the day lightning finds yours.

For the one-person IT team

If the IT lead is the owner, the office manager who grew into it, or the one technician who has been there since the first server, the arrangement is the same for a Tampa company. They keep every decision. We keep the watch, from Ybor and downtown Tampa. Our people know them by name, they are on the Tampa team page beside us, and what the owner hears about IT still comes from them.

Same plan, same price

Co-managed IT is Concierge IT for Business, $125 per person, per month with security included, with one more name on the team page. It is not a discount product and it is not a premium one. If your IT lead wants only the licenses handled properly and a number to call, the Essentials plans on the pricing page exist for them.