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Managed IT · Microsoft 365

Microsoft 365 managed services, kept simple. Even the licensing.

Email, files, Teams and the Office your people open every morning, set up to one standard, secured, and supported for every person.

Let's talk Call 863-594-1141

Part of Concierge IT for Business · Included in $125 per person

Just need the licenses set up properly? Essentials starts at $23 per person, month to month.

IncludedIn Complete, $125 per person a month.
Own linesLicenses billed at Microsoft's published price.
MonthlyMicrosoft's changes handled before they reach you.
15 minUsually on it in 15 minutes, weekdays.
Microsoft Solutions Partner SOC 2 Type II audited In Florida since 1996
Winter Haven Orlando Tampa Directions on Google Maps

Microsoft 365 managed services and Microsoft 365 consulting services in Winter Haven, Orlando, Tampa, St. Petersburg, and Miami.

Why it gets complicated

Everything your business runs on lives in Microsoft 365. And Microsoft changes something every month.

Most businesses don't know which licenses they hold, which ones they need, or why the bill changed.

Someone left in March, and you're still paying for their license.

A Microsoft change lands on your people before anyone has read the notice.

Set up to one standard, secured, and kept that way.

Everything your business runs on, from email and files to Teams and the Office you install, lives in Microsoft 365. We set it up to one standard for every client, secure it with Business Premium for each person, and support it for every person. When Microsoft changes something, and it does every month, we read the notices, test what matters, and handle the change before it reaches your people. When someone joins, they are set up before they walk in. When someone leaves, their sign-in is off the day they go, their mailbox and files are kept, and the license comes off your invoice.

We have built on Microsoft since the beginning. Microsoft named us Surface Modern Deployment Partner of the Year in 2019 for setting every client up to one standard, and we are a Microsoft Solutions Partner today. Moving your email and files here from another provider or an old server is a project, planned and quoted before the work starts, and run by the same team that supports it afterward.

Data where it needs to live.

A client with people or clients in Canada or Europe asks where their Microsoft 365 data sits. Usually it can stay in the US with the right safeguards; when a client's contract or your own assessment says otherwise, there is a separate tenant for the foreign operation, or Microsoft 365 Multi-Geo for a larger firm, which keeps chosen people's mail and files in another region inside one tenant. We set up whichever fits and hand your privacy lead the evidence. What GDPR and Law 25 actually ask.

Which licenses, and why.

Every business pays Microsoft for licenses. Most do not know which ones they hold, which ones they need, or why the bill changed. We do, and we keep it that way for you.

  • On Concierge IT plans, your Microsoft licenses are billed as their own lines on our invoice, named plainly, so your accountant can tie them to what Microsoft shows.
  • Complete requires Microsoft 365 Business Premium for each person. It includes the protection and the device tools that make the rest of the plan work.
  • If you only want the licenses set up properly and a real person to call, the Essentials plans include them in one price, month to month.
  • Licenses are reviewed when people join and leave, so you are never paying for someone who left in March.

The licensing, plainly

See what's ours and what's Microsoft's.

Each license is its own line on our invoice, named the way Microsoft names it, at Microsoft's published price, so your accountant can tie it to what Microsoft shows. Licenses are reviewed whenever people join and leave, so nobody who left in March is still on it.

Protected TrustInvoice

An example, not a real invoice

Invoice example, 25 people

One month, every line named plainly.

Concierge IT for Business, Complete
25 people at $125 per person: $3,125.00
Microsoft 365 Business Premium
25 licenses, at Microsoft's published price.
Microsoft 365 F3
For people on a phone or a shared tablet, if any, at Microsoft's published price.
Our line$3,125.00

Microsoft's lines carry Microsoft's published prices, named the way Microsoft names them.

Managed IT

Six services, one team that knows your setup.

All of it inside Concierge IT for Business, $125 per person a month. Managed IT services · Pricing

Who you will know by name

People who have built on Microsoft since the beginning.

Chris BridgesJavier PereiraJonathan JonesChris Munoz

Chris Bridges and Javier Pereira, Concierge Leads, with Jonathan Jones and Chris Munoz. The whole company is behind them. Meet everyone →

Technical support people stay on top of Microsoft's ever-changing products and are good and patient educators.
★★★★★ Helen P., on Google, October 2026 · 5.0 on Google · 59 reviews on our Orlando profile

How it works

Three steps, and the team is yours.

Three of the team at one laptop
1

A 30-minute call

Tell us what's working and what isn't. We'll tell you honestly if we fit.

Two of the team at a laptop, Winter Haven
2

Your first month

Day one, you meet your team by name. Within a few weeks your Microsoft 365 is on our standard: Business Premium for each person, the protection switched on, every license its own line.

On a headset at a desk in the Orlando office
3

Your team takes it from here

You reach out, and someone who knows you picks it up, usually within 15 minutes on weekdays.

Let's talk

What it costs

Two ways to have Microsoft 365 looked after.

One plan, $125 per person, per month. Everything we do is included.

Everyone starts here

Complete

$125per person, per month

Microsoft 365 and everything else we do, with security in every plan. Business Premium for each person, billed as its own line.

For regulated practices

Security + Compliance

+$30per person, per month

For offices working to HIPAA, the FTC Safeguards Rule or CJIS.

For the people who use it

Copilot, AI for work

+$30per person, per month

Microsoft Copilot set up safely, only for the people who need it.

A 25-person firm: $3,125 a month, setup $3,750. Microsoft licenses as their own lines. One-year agreement, or two or more at the Preferred Rate.
Just the licenses, done properly? Essentials $23 and Essentials+ $32 per person, per month, licenses included in one price, month to month, with a real person to call. Compare the Essentials plans

Let's talk How our agreement works →

The cover of The Keys Guide. Do you have the keys to your own IT? Or does someone else?

Not ready to talk yet?

Do you have the keys to your own IT? Or does someone else?

Most owners think they know, until the one person who does is out on a Friday.

Leah writes to you once, by name. Nobody adds you to a list.

Questions people ask

Plain answers.

Which Microsoft 365 license do we need?

On Concierge IT plans, Microsoft 365 Business Premium for each person, because it carries the protection and the device tools the rest of the plan relies on. People who work from a phone or a shared tablet use F3. Past three hundred people, E5.

Why are Microsoft licenses billed separately?

So you can see what is ours and what is Microsoft's. Each license is its own line on the Protected Trust invoice, named the way Microsoft names it, at Microsoft's published price.

What happens to the license when someone leaves?

Their sign-in is turned off the day they go, their mailbox and files are kept, and the license comes off your invoice. We review licenses whenever people join and leave.

Do you handle the changes Microsoft makes?

Yes. Microsoft changes something every month. We read the notices, test what matters, and handle the change before it reaches your people.

Where does our Microsoft 365 data live?

Usually it can stay in the US with the right safeguards. When a client's contract or your own assessment says otherwise, there is a separate tenant for the foreign operation, or Multi-Geo for a larger firm. We set up whichever fits and hand your privacy lead the evidence.

How fast are you on it when something breaks?

On weekdays from 8 to 6, someone is usually on your request within 15 minutes, and more than 8 in 10 within the hour. After hours, the on-call engineer calls you back.

Thirty minutes with a real person.

Tell us what's going on with your Microsoft 365. We'll tell you honestly if we fit.

Pick a time Or call 863-594-1141

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