Managed IT services · Orlando
Managed IT services in Orlando, from people you'll know by name.
Your own IT team for businesses of 15 to 150 people. $125 per person a month, security in every plan, from our office on South Orange Avenue.
Thirty minutes, at a time that suits you.
With Pedro, Bill or Leah. You leave with an honest answer on fit, and what the first month would look like.
Rather just talk it through?
Call during office hours. A real person takes it from there. If we can’t pick up, our phone assistant takes your details and books a call back.
407-270-2013What you get
Everything we do, for $125 per person.
Day-to-day changes are included. Anything that needs a plan of its own is a project, quoted before the work starts, never after.
Your team
A Concierge Lead and two Specialists who know your company, your people and your setup.
Your security
People watching your email, computers and sign-ins around the clock, and acting when something is wrong.
Your devices
Every computer set up, kept current and watched.
Your safety net
A separate backup, tested, that can be restored to any point in time.
Your plan and people
Next year thought about, and your people trained.
Microsoft 365
Email, files and Teams set up to one standard, secured and kept simple, even the licensing.
What it costs in Orlando
List prices, on the site.
Complete
Your team, security, devices, backup, planning and Microsoft 365 care.
Security + Compliance
For offices working to HIPAA, the FTC Safeguards Rule or CJIS.
Copilot, AI for work
Microsoft Copilot set up safely, only for the people who need it.
Who you’ll know by name
Three people who know your setup.
We know what it is like when the one person who knows your IT is out. So Orlando clients get a Concierge Lead and two Specialists, and nobody asks you to explain yourself twice. Javier, Jonathan and Joe work from the office on South Orange Avenue, and from your Orlando office when it matters.
I take on the projects and the stubborn problems, and explain them in plain English.
I handle the big moves: migrations, mergers, new devices, and everything Microsoft 365.
I bring new clients on board and look after the cloud, the servers, and the backups.
Changing providers
Nothing changes until you've said yes.
A 30-minute call
With Pedro, Bill or Leah. If we're the right fit, you hear what the first month looks like. If not, who to call instead.
A look, then a price
We look at what you have while your current provider is still in place. Nothing changes until you have a plan and a price in writing, and have said yes.
The first month is ours
Day one, you meet Javier, Jonathan and Joe. Computers protected, your people introduced to the team by name, and the handover from the old provider handled by us.
“Our organizations switch to Protected Trust was years past due. … It's not just about the services with PT, they build relationships.”
“That was the last time I had to write an apology letter to my clients.”
Not ready to talk yet?
Most owners think they know, until the one person who does is out on a Friday.
Managed IT in Orlando, questions
Who is this for?
Orlando businesses of 15 to 150 people who want their own IT team without hiring one. Practices, firms, and offices of every kind, across Orange, Seminole and Osceola counties.
How fast do you respond?
Usually within 15 minutes on weekdays, by someone who already knows your setup.
Is there a contract?
A one-year agreement, or two or more at the Preferred Rate. Sixty days' notice before renewal, all of it in plain English.
How do Microsoft licenses work?
They are billed as their own lines, at Microsoft's prices, so you can see exactly what you pay for.
Do you come to our office?
Most help is remote and immediate, because that is fastest. When it matters, one of the team comes to you, downtown Orlando or anywhere in the metro.
We already have an IT person. Does this still fit?
Yes. Co-managed IT gives your IT lead a team behind them, so they are never the only one who knows.
See if we fit, in thirty minutes.
If we are the right fit, you hear what the first month looks like. If not, who to call instead.