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Is Microsoft Teams Right for Your Business?

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As a business that currently uses services such as Microsoft email, PowerPoint, and/or Excel, you may have already heard about Microsoft Teams. If you haven’t, or are unsure if it’s the best solution for your needs, we’re here to break down the basics. By outlining some of the top Microsoft Teams features, you’ll be enabled to make a well-informed decision about whether or not this tool is a suitable solution for your business’ needs.

What is Microsoft Teams?

At its core, Microsoft Teams is a collaboration app that creates a hub for teamwork amongst employees and/or between you and your clients. Teams brings multiple aspects of your business together in one shared, simple to use, and easily-accessible workspace. This allows all employees to chat, meet, share files, and work with business apps — no matter where they’re working from or what device they’re using. With the rise of remote work and Bring Your Own Device (BYOD) policies, this empowers teams to have more effective and efficient collaboration. Check out this video overview of Microsoft Teams for more information!


What Benefits Does Microsoft Teams Provide?

Microsoft Teams task management capabilities provide many business benefits that can help your team achieve more together. Here’s a few highlights:

Streamlined Collaboration.

Teams can offer your business a secure place to create and make decisions as a cohesive unit with unmatched mobility. Work better together on files with built-in Office 365 apps like Word, Excel, PowerPoint, and SharePoint, which makes adding suggestions, making edits, and giving approval simple. Empower your teams to collaborate and work well remotely during those times when all members involved on a project aren’t in the same location or using the same devices.

Enhanced Meeting Capabilities.

Whether it’s with groups of 5 or 5,000, Microsoft Teams enables you to host audio, video, and web conferences. Level up your communications, company meetings, and trainings — without the need for a third-party service or software such as Skype or Webex. Whether communicating with someone inside or outside of your organization, employees, clients, and customers can have a seamless experience across web and mobile apps. Plus, live and on-demand event capabilities make unique, innovative, and modern meetings possible.

Clear and Reliable Calls.

Teams can be combined with Phone System, Calling Plan, and Direct Routing. This empowers businesses to grow and connect on a global scale. Integrating calling solutions into your business processes streamlines communication, ultimately increasing productivity when work can be discussed, approved, and shared quickly and clearly.

Additional Integration Capabilities.

Teams allows you to customize your workspace just the way you like it. You’ll be able to seamlessly integrate any other Microsoft apps your business already uses, explore new options in Microsoft AppSource, or even custom build your own. With your favorite third-party services seamlessly integrated into your Teams platform, your unique business needs can always be met.

Security and Compliance.

Powered by Office 365, end-to-end security, administrative control, and compliance is a simple reality with Teams. Region-based data residency and data encryption, both at rest and in transit, are included with a free Teams subscription. If your business operates in an industry that needs additional security or compliance, or if this is simply your preference, additional measures are included in paid plans.

Empowered Firstline Workers.

Firstline Workers often drive revenue and results for your business. With Shifts, a schedule management tool, your managers can plan and create shift schedules, which team members can then review and request changes to in real time. Praise, a unique employee recognition tool within Teams, also allows you to communicate positive feedback and appreciation with your team members, fostering a positive company culture and employee morale.

Is Microsoft Teams the Right Solution for Your Business Needs?

How can you determine if Teams is the right solution for the communication gaps or collaboration problems your team is currently facing? Ask yourself if any of your employees or coworkers are currently experiencing any of the following situations: 

  • Having a hard time fostering timely and effective communication;
  • Working remotely;
  • Simultaneously using multiple devices such as tablets, computers, and smartphones;
  • Utilizing BYOD policies;
  • Experiencing technical difficulties when conducting phone calls or video meetings with coworkers, clients, or customers; and/or
  • Having difficulty guaranteeing the security or compliance of documents and workflows.

While this isn’t a complete list, if you find yourself saying yes to any of the statements above, Microsoft Teams may be the right solution to help your business get back on track and improve communication processes and capabilities.

Teams is designed to be used for groups of all kinds, no matter their structure, size, or location. With a free, no-commitments version, or options for more comprehensive solutions through an Office 365 Business Premium or Office 365 Enterprise E3 annual commitment, there is a Microsoft Teams plan aligned with all needs and budgets.

Ready to Implement Microsoft Teams in Your Business?

Once you’ve identified that Microsoft Teams is the best solution for your business and its needs, it’s time to start implementing so you can begin realizing results. That’s where we come in.


At Protected Trust, our goal is to simplify technology while empowering communication — and Microsoft Teams can help your business achieve that next level of collaboration. By leveraging these tools, your business can work smarter and faster — permitting an increased ROI, customer satisfaction, and employee morale. Is your business interested in gaining this type of competitive advantage?

If so, schedule an introduction with one of our experts today! We are ready to help you learn more about Microsoft Teams best practices, what else Microsoft has to offer, answer any of your questions, and set you up for implementation and long-term success. 


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