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Add-ons

ConnectWise MDR Add-on

Protect your organization from cyber threats a powerful add-on that delivers enterprise-grade managed detection and response (MDR) with advanced endpoint protection and 24/7 Security Operations Center (SOC) monitoring. 
Explore Managed Detection and Response

Why Choose ConnectWise MDR?

ConnectWise MDR provides robust endpoint and Microsoft 365 protection, surpassing Microsoft’s native security with AI-powered analytics, continuous SOC oversight, and automated remediation.
 
Complements ConnectWise SOC/SIEM by adding endpoint-focused protection to its broad log monitoring, creating a layered security strategy.
 
As an add-on, it reduces false positives, enhances threat response, and eliminates the need for an in-house SOC. 

Advanced Endpoint Protection:

Detects and responds to threats across all managed endpoints, unlike Microsoft’s limited endpoint coverage.

24/7 SOC Monitoring

Certified analysts provide round-the-clock threat triage and response, reducing IT burden.

Rapid Incident Response

Automates remediation and escalates critical threats for faster resolution.

AI-Driven Detection

Minimizes false positives with intelligent alert prioritization and specific threat intelligence.

Microsoft 365 Security

Monitors and remediates attacks in Office 365, enhancing cloud app protection.

Microsoft 365 Security

Monitors and remediates attacks in Office 365, enhancing cloud app protection.

Protected Trust’s experts handle setup and support, ensuring robust protection tailored to your needs.
 

Comparison: ConnectWise MDR vs. Microsoft 365 Native Endpoint Security

ConnectWise MDR outperforms Microsoft 365’s native endpoint security (e.g., Microsoft Defender for Endpoint, Defender for Office 365), which offers basic protection but lacks 24/7 SOC support, advanced AI correlation, and MSP scalability. ConnectWise provides a unified, proactive solution. The grid below highlights key differences, with a short description under each feature name:
 
ConnectWise MDR
 
Microsoft 365 Native Endpoint Security
 

AI-Driven Threat Detection

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○

Identifies threats using AI
AI-powered analytics with proprietary threat intelligence
Rule-based alerts; limited behavioral analysis

24/7 SOC Monitoring

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○

Continuous expert oversight
Certified analysts provide 24/7 triage and response
No dedicated SOC; relies on IT staff

Automated Incident Response

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○

Streamlines threat mitigation
Workflows and automated actions
Manual response via admin center; limited automation

Endpoint Coverage

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Protects all endpoints
Monitors all managed endpoints, including remote devices
Limited to Microsoft-integrated endpoints

Microsoft 365 Protection

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●

Secures Office 365 apps
Monitors and remediates Office 365 exposures
Basic protection via Defender; no SOC support

Compliance Reporting

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Supports regulatory needs
Detailed incident reports for GDPR, HIPAA, SOC 2
Basic reports; limited compliance depth

False Positive Reduction

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○

Minimizes alert fatigue
Intelligent alert prioritization reduces false positives
High false positive rates; manual filtering needed
Why ConnectWise MDR Stands Out: Microsoft 365’s native security, such as Defender for Endpoint, provides basic alerts but lacks 24/7 SOC monitoring, advanced AI-driven correlation, and MSP-specific scalability. ConnectWise MDR’s AI analytics, automated remediation, and dedicated SOC ensure faster, more accurate threat detection and response, making it ideal for businesses seeking comprehensive endpoint protection without in-house resources.
 
 
FEATURES

ConnectWise MDR

ConnectWise MDR is a cloud-based, multi-tenant SaaS solution combining endpoint detection and response (EDR) with a fully staffed SOC, tailored for MSPs and businesses. Key features include:

Advanced EDR Technology

Leverages industry-leading EDR from Bitdefender, SentinelOne, and Microsoft for real-time file and code analysis across endpoints.

24/7 SOC Services

Certified analysts monitor, triage, and respond to threats around the clock, augmenting your team or fully managing security.

AI-Powered Detection

Reduces false positives with intelligent alert prioritization and ConnectWise Cyber Research Unit (CRU) threat intelligence.

Microsoft 365 Monitoring

Protects Office 365 with dedicated monitoring of Defender for Office 365, Identity, and Cloud Apps alert feeds.

Comprehensive Reporting

Provides real-time dashboards and executive reports on incidents and responses for transparency and compliance.

Ready to Transform your Business?

Ready to Protect Your Endpoints?

Enhance your email archiving with ConnectWise SOC/SIEM. Contact us today for a free consultation to build your ideal setup.

  • Expert Guidance
  • Flexible Licensing
  • Holistic Solutions
  • Trusted Expertise
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