Summary

This article explains how to quickly create an Exchange ActiveSync account on your PlayBook OS device.

Products Affected

BlackBerry PlayBook OS 2.0

Prerequisites

To setup an Exchange ActiveSync account, your PlayBook OS device will need internet access.  This can be done by connecting your BlackBerry device to a wireless network or your carrier’s data network. 

Setup Exchange ActiveSync on your PlayBook OS device

Automatically discover account settings:

1. Tap “Settings” (Gear icon upper right) >Accounts” > “Add New Account

2. Tap “Email, Calendar and Contacts

3. Enter your account information and tap “Continue

4. If your server settings are found automatically, add a Description for the account

5. Specify your desired synchronization options

6. Tap “Save

Note: For the BlackBerry PlayBook to autodiscover email settings the domain being setup must have an autodiscover CNAME record.

Manually specify account settings:

1. Tap “Settings” (Gear icon upper right)> “Accounts” > “Add New Account

2. Tap “Email, Calendar and Contacts

3. Tap “Advanced Setup

4. Select “Microsoft Exchange ActiveSync

Note: To retrieve your Exchange settings, click the ActiveSync Settings button below and enter your email address and password.

5. Enter your account information and tap “Continue

6. Specify your desired synchronization options

7. Tap “Save