Why Protected Trust?

Protected Trust is a flexible, fast-growing company that offers a strong compensation package, state-of-the-art management tools and a positive results-oriented attitude towards our customers, vendors and staff. We are always striving to embrace the latest innovations for the benefit of our customers and ourselves and are looking for people who have a strong passion for technology, customer service and professional development.

Protected Trust has helped thousands of customers with complex I.T. requirements with the latest computer, server and software technologies. With our own state-of-the-art hosting facility and cloud-based network management solutions, Protected Trust provides businesses with a true one-stop managed solution for all of their information technology needs including hosting, servers, applications, workstations, cloud services, email, voice, video and fax. Our systems engineers design, implement, manage and maintain information systems for a wide variety of businesses in the central Florida area.

Interested in a career at Protected Trust?  The following positions with our team are currently available.

Systems Engineer Level 3

Office: Winter Haven, FL 33881 & Dallas, TX 75254

POSITION DESCRIPTION

Protected Trust is seeking a Senior Systems Engineer who will be responsible for designing, implementing and maintaining network, workstation and cloud solutions for customers. The Systems Engineer will be an integral part of the team and work closely with all parts of the company including other system engineers, customer service, account management, and company management to deliver state-of-the-art technology solutions for clients.

Technical Support Representative II

Office: Dallas, TX 75254

POSITION DESCRIPTION

Protected Trust is seeking a Technical Support Representative who will be responsible for providing Tier 1 & 2 support; including helping customers with Windows operating system problems, Microsoft Office applications and networking issues. Our TSR’s are an integral part of the team and work closely with all parts of the company including other system engineers, customer service, account management, and company management to deliver state-of-the-art technology solutions for clients. TSR’s are supported with training to enhance our service and TSR career opportunities.

Training Program Manager

Office: Winter Haven, FL 33881 & Dallas, TX 75254

POSITION DESCRIPTION

Design and execute technical training programs on our products, services and compliance for internal and external customers. Work closely with product and service managers as well as subject matter experts to develop and maintain training material, courseware, and other related content to maximize product value and understanding. Training formats may include online training programs using a learning management system, video, webinars, seminars, and in-application training.

Windows Server Administrator

Office: Winter Haven, FL 33881

POSITION DESCRIPTION

Protected Trust is seeking a Windows Server Administrator (Level 2+) who will be responsible for designing, implementing and maintaining network, workstation and cloud solutions for customers. The Systems Engineer will be an integral part of the team and work closely with all parts of the company including other system engineers, customer service, account management, and company management to deliver state-of-the-art technology solutions for clients.

Windows Technical Support

Office: Winter Haven, FL 33881

POSITION DESCRIPTION

Protected Trust is seeking a Windows Technical Support Representative who will be responsible for providing Tier 1 & 2 support including helping customers with Windows operating system problems, Microsoft Office applications and basic networking issues. Our TSR’s are an integral part of the team and work closely with all parts of the company including other system engineers, customer service, account management, and company management to deliver state-of-the-art technology solutions for clients. TSR’s are supported with training to enhance our service and TSR career opportunities.

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